– SEAN THOMPSON
As mentioned, I’ve had to sit with your quote for a week to let it fully sink in. For all intended purposes and ease of conversation, let’s just say for now that all of your clients purchase via email.
However, I just want to add for clarification sake that no actual purchases are made via email. Purchases are made by e-transfer or phone (technically e-transfer uses email, but I am trying to clarify a point).
The point is, that all of your client communications leading up to the sale is made via email, and that the actual sale gets closed when the client sends you payment by either e-transfer or phoning in their credit card information to your office.
Based on these facts, I have some further questions and have attempted to incorporate the questions into a format that require very specific answers that I believe will provide me with important insight into how best to approach your web strategy and design.
Note: answers don’t have to be exact.